Skilljar incident

Degraded Performance - Course Platform

Minor Resolved View vendor source →

Skilljar experienced a minor incident on January 30, 2024 affecting Course Platform, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2024, 09:38 PM UTC
Resolved
Jan 30, 2024, 09:57 PM UTC
Duration
19m
Detected by Pingoru
Jan 30, 2024, 09:38 PM UTC

Affected components

Course Platform

Update timeline

  1. investigating Jan 30, 2024, 09:38 PM UTC

    We're aware of the ongoing issue causing problems loading the course platform, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

  2. monitoring Jan 30, 2024, 09:43 PM UTC

    A fix has been implemented for the identified issue impacting the course platform, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Jan 30, 2024, 09:57 PM UTC

    The identified issue with the course platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.