Skilljar incident

Course Platform Not Loading

Critical Resolved View vendor source →

Skilljar experienced a critical incident on February 27, 2024 affecting Course Platform, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 07:08 AM UTC
Resolved
Feb 27, 2024, 07:25 AM UTC
Duration
17m
Detected by Pingoru
Feb 27, 2024, 07:08 AM UTC

Affected components

Course Platform

Update timeline

  1. investigating Feb 27, 2024, 07:08 AM UTC

    We're aware of the ongoing issue with course platform not loading, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

  2. monitoring Feb 27, 2024, 07:16 AM UTC

    A fix has been implemented for the identified issue impacting the course platform, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Feb 27, 2024, 07:25 AM UTC

    The identified issue with the course platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.