Skilljar incident
Degraded Performance - Admin Dashboard page timeouts
Skilljar experienced a minor incident on May 14, 2024 affecting Admin Dashboard, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2024, 08:33 PM UTC
We're aware of the ongoing issue with the Admin Dashboard where certain pages are timing out, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
- investigating May 15, 2024, 12:02 AM UTC
We are continuing our investigation of this issue and have identified several potential causes. Updates will be provided as more information becomes available. Thank you for your patience and understanding.
- investigating May 15, 2024, 05:19 PM UTC
We are continuing our investigation of this issue and have identified several potential causes. Updates will be provided as more information becomes available. Thank you for your patience and understanding.
- monitoring May 15, 2024, 09:32 PM UTC
A fix has been implemented for the identified issue impacting the Admin Dashboard causing certain pages to time out, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved May 15, 2024, 11:09 PM UTC
The identified issue with page timeouts on the Admin Dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.