Skilljar incident

Partial Outage - Degraded performance on the course platform

Skilljar experienced a major incident on May 31, 2024 affecting Course Platform, lasting 31m. The incident has been resolved; the full update timeline is below.

Started: May 31, 2024, 07:25 PM UTC
Resolved: May 31, 2024, 07:57 PM UTC
Duration: 31m
Detected by Pingoru: May 31, 2024, 07:25 PM UTC

Affected components

Course Platform

Update timeline

investigating May 31, 2024, 07:25 PM UTC

We're aware of the ongoing issue with the course platform having slow response times and a higher rate of errors, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
monitoring May 31, 2024, 07:38 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 31, 2024, 07:57 PM UTC

This incident has been resolved.