Skilljar incident

Degraded Performance - Student Domains

Critical Resolved View vendor source →

Skilljar experienced a critical incident on June 6, 2024 affecting Course Platform, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 09:26 PM UTC
Resolved
Jun 06, 2024, 09:45 PM UTC
Duration
18m
Detected by Pingoru
Jun 06, 2024, 09:26 PM UTC

Affected components

Course Platform

Update timeline

  1. investigating Jun 06, 2024, 09:26 PM UTC

    We're aware of the ongoing issue with Student Domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

  2. monitoring Jun 06, 2024, 09:32 PM UTC

    A fix has been implemented for the identified issue impacting the Student Domains, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

  3. resolved Jun 06, 2024, 09:45 PM UTC

    This incident has been resolved.