Skilljar incident
Course Platform and Admin Dashboard Inaccessible
Skilljar experienced a critical incident on July 17, 2024 affecting Course Platform and Admin Dashboard, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 17, 2024, 03:16 AM UTC
We've successfully identified the issue impacting users ability to access the course platform and admin dashboard. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
- monitoring Jul 17, 2024, 04:26 AM UTC
A fix has been implemented for the identified issue impacting access to the course platform and admin dashboard, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved Jul 17, 2024, 04:44 AM UTC
The identified issue impacting access to the course platform and admin dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.