Skilljar incident
Degraded Performance - Increased Login Errors on Some Domains
Skilljar experienced a minor incident on August 9, 2024 affecting Course Platform, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 09, 2024, 02:07 PM UTC
We're investigating a potential issue with increased errors on login for some customer domains, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
- monitoring Aug 09, 2024, 02:56 PM UTC
A fix has been implemented for the identified issue impacting some customer domains experiencing increased errors on login, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved Aug 09, 2024, 03:13 PM UTC
The identified issue with increased errors when logging in on some domains has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.