Skilljar incident
Degraded Performance - Dashboard Login for New Users
Skilljar experienced a minor incident on September 19, 2024 affecting Admin Dashboard, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 19, 2024, 06:08 PM UTC
We've successfully identified the issue preventing new dashboard users from signing into the admin dashboard. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
- monitoring Sep 19, 2024, 06:19 PM UTC
A fix has been implemented for the identified issue preventing new dashboard users from signing into the admin dashboard, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved Sep 19, 2024, 06:34 PM UTC
The identified issue preventing new dashboard users from signing into the admin dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.