Skilljar incident
Degraded Performance - Potential Service Disruption
Skilljar experienced a minor incident on December 10, 2024 affecting Course Platform, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2024, 03:37 PM UTC
Our engineering team is actively investigating a potential issue that may impact some customers. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
- identified Dec 10, 2024, 03:48 PM UTC
We've successfully identified the issue causing a service disruption for some customers. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
- monitoring Dec 10, 2024, 04:07 PM UTC
The issue causing a service disruption for some customers has resolved, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
- resolved Dec 10, 2024, 05:00 PM UTC
The issue causing service disruption for some customers has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.