Skilljar experienced a minor incident on April 22, 2025 affecting Admin Dashboard, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2025, 05:36 PM UTC
We're aware of the ongoing issue with delays in analytics and reporting, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
- investigating Apr 22, 2025, 06:41 PM UTC
We are continuing to investigate the delay in analytics and reporting.
- investigating Apr 22, 2025, 09:05 PM UTC
We are continuing to investigate the delay in analytics and reporting.
- investigating Apr 23, 2025, 04:49 PM UTC
We are still continuing our investigation into delayed analytics and reporting.
- identified Apr 23, 2025, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 23, 2025, 08:36 PM UTC
A fix has been implemented and we are currently monitoring the results. While Analytics and Reporting remain delayed, we expect data to be fully caught up within 2 days. We are also actively exploring ways to reduce this timeline and will provide updates as progress is made.
- monitoring Apr 24, 2025, 10:17 PM UTC
A fix has been implemented and we are continuing to monitor the results. Analytics and Reporting remain delayed; however, based on current progress, we now estimate that data will be fully caught up within the next 12 hours.
- resolved Apr 25, 2025, 04:52 PM UTC
The issue impacting Analytics and Reporting delays has been fully resolved. Data is now fully caught up, and all systems are operating normally. Thank you for your patience while we worked to address this.