SketchUp incident

Inability to import Add Location information in to a blank model

Minor Resolved View vendor source →

SketchUp experienced a minor incident on October 1, 2024, lasting 654d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 07:22 PM UTC
Resolved
Jul 17, 2026, 11:05 PM UTC
Duration
654d 3h
Detected by Pingoru
Oct 01, 2024, 07:22 PM UTC

Update timeline

  1. monitoring Oct 01, 2024, 07:22 PM UTC

    When attempting to use Add Location with a blank model (no geometry) the search results will show a blank screen. A work around for this is to add some geometry before importing Add Location data. The issue is being investigated. We will update once the issue is resolved.