Sketch Outage History

Type: Incident Duration: 2 hours and 44 minutes Affected Components: Mac app Nov 18, 14:59:37 GMT+0 - Resolved - This incident has been resolved. Nov 18, 12:15:41 GMT+0 - Investigating - Sketch has been affected by the ongoing Cloudflare outage. We're monitoring the situation and will provide updates as soon as things improve Nov 18, 12:16:36 GMT+0 - Monitoring - Sketch has been affected by the ongoing Cloudflare outage. We're monitoring the situation and will provide updates as soon as things improve

Type: Incident Duration: 46 minutes Affected Components: Web app Aug 23, 08:36:35 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 23, 09:10:18 GMT+0 - Resolved - This incident has been resolved. Aug 23, 08:24:03 GMT+0 - Investigating - We are currently investigating this incident.

Type: Incident Duration: 12 minutes Affected Components: Core service Aug 23, 08:24:00 GMT+0 - Investigating - Incident started Aug 23, 08:36:00 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 7 hours and 12 minutes Affected Components: Mac app, Web app Aug 18, 14:51:00 GMT+0 - Identified - In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit. We're currently working on a fix for this incident. Aug 18, 22:02:52 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 1 hour and 55 minutes Affected Components: Mac app, Web app Jun 10, 13:00:00 GMT+0 - Investigating - We are continuing to work on a fix for this incident. Jun 10, 13:45:00 GMT+0 - Identified - We have identified the problem and are testing the solution. Jun 10, 14:40:23 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 10, 14:55:16 GMT+0 - Resolved - This incident has been resolved.

Type: Maintenance Affected Components: Mac app, Web app May 4, 08:00:00 GMT+0 - Identified - Maintenance is now in progress May 4, 08:00:00 GMT+0 - Identified - Document downloads will be briefly affected during the maintenance window and downloads may be interrupted. Restarting the download from the Mac or web app will resolve the issue. May 4, 08:00:00 GMT+0 - Completed - Completed succesfully without impact.

Type: Incident Duration: 6 minutes Affected Components: Web app, Mac app Feb 3, 13:31:00 GMT+0 - Monitoring - We are currently investigating this incident. The issue was caused due to a DNS misconfiguration. Feb 3, 13:36:45 GMT+0 - Resolved - The incident has been resolved. If you are still experiencing connectivity issues, please switch to using e.g. Google DNS or restart your computer.

Type: Incident Duration: 1 day, 4 hours and 32 minutes Affected Components: Web app Oct 10, 19:19:26 GMT+0 - Investigating - We are currently investigating this incident. Oct 10, 19:47:57 GMT+0 - Resolved - The underlying issue has been resolved and we are currently monitoring the status.

Type: Incident Affected Components: Mac app Aug 24, 17:14:47 GMT+0 - Resolved - A fix has been implemented. If you still experience issues, please perform a hard-refresh on your browser.

Type: Incident Duration: 14 hours and 28 minutes Affected Components: Document Rendering Jul 18, 07:42:36 GMT+0 - Resolved - This incident has been resolved. Jul 17, 17:14:24 GMT+0 - Identified - Issue has been identified. We've applied a hotfix to mitigate it. Jul 17, 18:21:07 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

Type: Incident Duration: 2 hours and 30 minutes Affected Components: Document Rendering Jul 8, 10:49:55 GMT+0 - Resolved - This incident has been resolved. Jul 8, 08:19:53 GMT+0 - Investigating - We are currently investigating this incident. Jul 8, 08:37:38 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Document rendering can be delayed while the systems processes all the remaining versions.