Sketch incident

Users downgraded to viewers losing access to Sketch

Minor Resolved View vendor source →

Sketch experienced a minor incident on August 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 02:51 PM UTC
Resolved
Aug 18, 2025, 02:51 PM UTC
Duration
—
Detected by Pingoru
Aug 18, 2025, 02:51 PM UTC

Update timeline

  1. resolved Aug 18, 2025, 02:51 PM UTC

    Type: Incident Duration: 7 hours and 12 minutes Affected Components: Mac app, Web app Aug 18, 14:51:00 GMT+0 - Identified - In some affected workspaces, all Editors except one have been downgraded to _Viewer_. Downgraded users are signed out of the Sketch Mac App and cannot sign back in or edit. We're currently working on a fix for this incident. Aug 18, 22:02:52 GMT+0 - Resolved - This incident has been resolved.