Sitoo Outage History

Sitoo is up right now

Sitoo had 1 outage in the last 2 years totaling 3m of downtime — averaging 0 incidents per month.

There was 1 Sitoo outage since November 10, 2025 totaling 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sitoo.com

Critical November 10, 2025

Infrasec Service Disruption (Sitoo POS users in Sweden using a control unit from Infrasec are affected)

Detected by Pingoru
Nov 10, 2025, 10:32 AM UTC
Resolved
Nov 10, 2025, 10:35 AM UTC
Duration
3m
Affected: 3rd Party Integrations
Timeline · 2 updates
  1. identified Nov 10, 2025, 10:32 AM UTC

    We have identified an issue with Infrasec who handles the Control Unit for a few of our customers operating in Sweden. Until then you unfortunately will have to charge the customers outside of the Sitoo POS app (for instance with cash or a Swish number) and write a physical receipt. NOTE! This in only relevant for our customers operating in Sweden and dependent upon the Control Unit provided by Infrasec.

  2. resolved Nov 10, 2025, 10:35 AM UTC

    Infrasec are now up and running so the operation should be normal again.

Read the full incident report →