Sitejet experienced a major incident on July 26, 2022 affecting Website Editor, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Website Editor
Update timeline
- investigating Jul 26, 2022, 09:33 AM UTC
We are currently investigating this issue.
- investigating Jul 26, 2022, 09:40 AM UTC
We are continuing to investigate this issue.
- resolved Jul 26, 2022, 09:40 AM UTC
This incident has been resolved.
- postmortem Jul 26, 2022, 09:46 AM UTC
We are constantly evolving and upgrading our infrastructure to ensure stability and security. During a migration of our website rendering servers, a misconfiguration has crept in that caused websites to be inaccessible by our Website Editor so they could not be opened for editing. We apologize for any inconvenience caused.