Sitejet experienced a critical incident on October 25, 2023 affecting Website Editor and Receiving e-mail (IMAP) and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Website EditorReceiving e-mail (IMAP)Website Hosting (EU)Customer PortalSending e-mail (SMTP)APIWebsite Hosting (US)WebmailProject Management
Update timeline
- investigating Oct 25, 2023, 12:18 PM UTC
Apparently there is a outage at our DNS provider. All redundant systems seem to be unavailable. We are currently trying to get in touch to get that issue solved as quickly as possible.
- monitoring Oct 25, 2023, 12:26 PM UTC
It seems that services are online again. We are monitoring the results.
- resolved Oct 25, 2023, 12:55 PM UTC
This incident has been resolved.