Sitejet incident

Application not accessible

Critical Resolved View vendor source →

Sitejet experienced a critical incident on June 12, 2024 affecting Website Editor and Customer Portal and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 07:56 PM UTC
Resolved
Jun 12, 2024, 08:51 PM UTC
Duration
55m
Detected by Pingoru
Jun 12, 2024, 07:56 PM UTC

Affected components

Website EditorCustomer PortalAPIWebmailProject Management

Update timeline

  1. investigating Jun 12, 2024, 07:56 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Jun 12, 2024, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 12, 2024, 08:31 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 12, 2024, 08:39 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 12, 2024, 08:51 PM UTC

    This incident has been resolved.