Sitejet experienced a notice incident on September 7, 2024, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 07, 2024, 08:30 AM UTC
For approximately 15 minutes, all Sitejet applications were unavailable due to an unexpected restart of two gateway servers. We are currently investigating the cause of this. Published websites were not affected.
- postmortem Sep 17, 2024, 07:13 PM UTC
The problem occurred because two redundant servers were located too close to each other, so that a local power failure affected both servers. We have now moved one of the servers to another location to avoid such a problem in the future.