Sisense experienced a minor incident on September 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 16, 2025, 07:33 PM UTC
Sep 16, 12:33 PDT Resolved - This incident has been resolved. Sep 16, 12:31 PDT Update - The issue with the ticketing system that was causing slower response times has been resolved. Support response times have returned to normal, and no further impact is expected. Sep 16, 09:35 PDT Identified - We’re experiencing an issue with our ticketing system that may cause slower response times than usual. Our Support team is working to fix this as quickly as possible.