Sisense experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 20, 2025, 11:32 PM UTC
Oct 20, 16:32 PDT Resolved - Incident was resolved - AWS experienced an outage in the us-east-1 region earlier today, which caused minor issues with some ALBs and VPN connections for customers hosted there. All services are now fully operational. Oct 20, 03:08 PDT Monitoring - We can confirm global services and features that rely on us-east-1 have recovered. We’ll keep monitoring closely and share more updates as needed. Oct 20, 00:49 PDT Investigating - We are currently aware of ongoing AWS issues impacting the us-east-1 region. As a result, some of our managed services in this region may experience degraded performance or intermittent problems. Our team is actively monitoring the situation and will provide updates as more information becomes available.