Sisense incident

CDT platform is unavailable to some clients due to SSL certificate error

Minor Resolved View vendor source →

Sisense experienced a minor incident on January 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 05:32 PM UTC
Resolved
Jan 06, 2026, 05:32 PM UTC
Duration
—
Detected by Pingoru
Jan 06, 2026, 05:32 PM UTC

Update timeline

  1. monitoring Jan 06, 2026, 05:32 PM UTC

    Jan 6, 09:32 PST Resolved - The platform's performance has been restored to the normal level. Jan 6, 09:19 PST Monitoring - A fix was deployed, and the engineering team is continuously monitoring the state of the platform to make sure that the performance is back to normal. Jan 6, 07:56 PST Update - We are continuing to investigate this issue. Jan 6, 07:55 PST Investigating - Due to issues with the SSL certificate, some clients might experience an error while trying to log in. Our engineering team is aware of the situation and is investigating the matter in order to come up with a workaround or a fix.