SIP US experienced a notice incident on April 6, 2023 affecting Inbound Voice, lasting 21h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Voice
Update timeline
- investigating Apr 06, 2023, 03:35 PM UTC
Engineering is investigating an issue with inbound CNAM delivery on gw1.sip.us. Inbound CNAM delivery is currently operational on gw2.sip.us. We will provide an update as soon as possible.
- monitoring Apr 07, 2023, 03:18 AM UTC
We’ve successfully implemented mitigation, and we’re currently monitoring for stability.
- resolved Apr 07, 2023, 12:39 PM UTC
This incident has been resolved.