SIP US experienced a notice incident on July 7, 2023, lasting 6h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 07, 2023, 03:36 PM UTC
We are currently investigating an issue with delayed inbound faxes.
- monitoring Jul 07, 2023, 04:30 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 07, 2023, 06:02 PM UTC
Currently some customers are experiencing delayed delivery of inbound faxes. Our engineering team is investigating the issue.
- monitoring Jul 07, 2023, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2023, 09:44 PM UTC
This incident has been resolved.