SIP US incident

Portal and gateway connectivity issues

Minor Resolved View vendor source →

SIP US experienced a minor incident on August 18, 2023 affecting Inbound Voice and Management Portal and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2023, 09:48 PM UTC
Resolved
Aug 19, 2023, 12:06 AM UTC
Duration
2h 17m
Detected by Pingoru
Aug 18, 2023, 09:48 PM UTC

Affected components

Inbound VoiceManagement PortalOutbound Voice

Update timeline

  1. investigating Aug 18, 2023, 09:48 PM UTC

    We are currently investigating connectivity issues with our customer portal and one of our calling gateways.

  2. monitoring Aug 18, 2023, 10:16 PM UTC

    We have connectivity for the customer portal and the impacted gateway. Monitoring.

  3. resolved Aug 19, 2023, 12:06 AM UTC

    This incident has been resolved.