SIP US experienced a notice incident on January 4, 2024, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 04, 2024, 07:18 PM UTC
We are currently investigating an issue with some customers experiencing inbound and outbound failures. Engineering is actively working the issue.
- identified Jan 04, 2024, 08:30 PM UTC
Our carrier has isolated the issue. They are currently working a resolution.
- resolved Jan 04, 2024, 11:08 PM UTC
Our carrier believes this issue is resolved. We have monitored normal fax activity. Please open a ticket with support if you are still experiencing an issue.