SIP US incident

Connectivity issues to gw2.sip.us

Major Resolved View vendor source →

SIP US experienced a major incident on July 10, 2024 affecting Inbound Voice, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 03:44 PM UTC
Resolved
Jul 12, 2024, 11:16 PM UTC
Duration
2d 7h
Detected by Pingoru
Jul 10, 2024, 03:44 PM UTC

Affected components

Inbound Voice

Update timeline

  1. investigating Jul 10, 2024, 03:44 PM UTC

    We are experiencing connectivity issues to gw2.sip.us. Gw1.sip.us is fully operational. Engineering is looking into the issue. This appears to be the same issue as yesterday's incident with power in the Houston area.

  2. monitoring Jul 10, 2024, 08:07 PM UTC

    Gw2.sip.us is back in production. We are currently monitoring for stability.

  3. resolved Jul 12, 2024, 11:16 PM UTC

    This incident has been resolved.