SIP US incident

Calling Issues Impacting Audio and Call Completion

Major Resolved View vendor source →

SIP US experienced a major incident on March 3, 2026 affecting Inbound Voice and Outbound Voice, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 03:00 PM UTC
Resolved
Mar 03, 2026, 05:21 PM UTC
Duration
2h 20m
Detected by Pingoru
Mar 03, 2026, 03:00 PM UTC

Affected components

Inbound VoiceOutbound Voice

Update timeline

  1. investigating Mar 03, 2026, 03:00 PM UTC

    We are actively aware of an increase in customer reports related to inbound and outbound call failures, including audio issues and call completion failures. Our teams are actively working to investigate and restore expected calling behavior.

  2. monitoring Mar 03, 2026, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2026, 05:21 PM UTC

    This issue has been fully resolved