SIP US incident

Fax-to-Email

Major Resolved View vendor source →

SIP US experienced a major incident on April 24, 2026 affecting Fax Service, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:12 PM UTC
Resolved
Apr 24, 2026, 06:59 PM UTC
Duration
4h 47m
Detected by Pingoru
Apr 24, 2026, 02:12 PM UTC

Affected components

Fax Service

Update timeline

  1. investigating Apr 24, 2026, 02:12 PM UTC

    We are currently investigating an issue with the fax-to-email service.

  2. monitoring Apr 24, 2026, 05:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 06:59 PM UTC

    This incident has been resolved.