Simwood experienced a notice incident on September 19, 2019, lasting 12h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 19, 2019, 08:18 AM UTC
We are seeing one of our physical fibre spans between Telehouse North and Interxion hard down currently, suggesting physical disturbance. We have preemptively shut down links using this whilst it is investigated and corrected. This reduces redundancy around our London ring but as we have multiple other paths, no service impact is expected.
- resolved Sep 19, 2019, 08:32 PM UTC
This link has been brought back into service, restoring full redundancy around our London ring.