Simwood incident

Outbound SMS

Notice Resolved View vendor source →

Simwood experienced a notice incident on May 27, 2020 affecting API and Portal, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2020, 11:20 AM UTC
Resolved
May 27, 2020, 01:40 PM UTC
Duration
2h 20m
Detected by Pingoru
May 27, 2020, 11:20 AM UTC

Affected components

API and Portal

Update timeline

  1. monitoring May 27, 2020, 11:20 AM UTC

    There was an issue this morning with outbound SMS via the portal and API timing out. We have identified this issue and it is now resolved. We continue to monitor this and will update accordingly.

  2. resolved May 27, 2020, 01:40 PM UTC

    We have determined this incident has been resolved.