Simwood incident

API access is failing for some services

Minor Resolved View vendor source →

Simwood experienced a minor incident on September 18, 2020 affecting API and Portal, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2020, 02:20 PM UTC
Resolved
Sep 18, 2020, 02:28 PM UTC
Duration
8m
Detected by Pingoru
Sep 18, 2020, 02:20 PM UTC

Affected components

API and Portal

Update timeline

  1. identified Sep 18, 2020, 02:20 PM UTC

    A range of errors have been reported from Simwood API. The problem has been identified and a fix is being worked on

  2. resolved Sep 18, 2020, 02:28 PM UTC

    This incident has been resolved. Apologies for the API service interruption