Simwood experienced a minor incident on December 31, 2021 affecting API and Portal, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
API and Portal
Update timeline
- investigating Dec 31, 2021, 10:41 AM UTC
We are investigating an issue with the Simwood Portal.
- monitoring Dec 31, 2021, 11:00 AM UTC
We have implemented a fix and the Simwood Portal is now accessible again. We will monitor the situation for the next hour or so.
- resolved Dec 31, 2021, 12:25 PM UTC
The Simwood Portal has been stable for some time and the issue is now resolved.