Simplero experienced a minor incident on January 22, 2026 affecting AWS ses-us-east-1, lasting 6h 53m. The incident has been resolved; the full update timeline is below.
Affected components
AWS ses-us-east-1
Update timeline
- identified Jan 22, 2026, 10:42 PM UTC
AWS has notified us that there is a increase in delivery time for emails on our region.
- identified Jan 23, 2026, 12:00 AM UTC
AWS updated that the issue has improved, but not yet fully resolved. They are continuing to monitor and follow up with their third party provider until it is fully fixed.
- identified Jan 23, 2026, 12:33 AM UTC
AWS notified about improvements on the delay but no confirmation of a full resolution has been given yet. We will continue to follow their updates until it gets resolved
- resolved Jan 23, 2026, 05:35 AM UTC
This incident has been resolved.