SimpleConsign experienced a minor incident on July 27, 2022 affecting QuickBooks Integration, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 27, 2022, 09:14 PM UTC
It appears a QuickBooks API error is interfering with normal operation of SimpleConsign proper.
- identified Jul 27, 2022, 09:15 PM UTC
A QuickBooks API error sent a recursive fatal error to our servers causing downtime with SimpleConsign proper. The integration with QuickBooks has been turned off while we investigate how best to handle the error. Once the integration is turned back on and in normal working order the payouts can be requeued to sync them as usual.
- identified Jul 27, 2022, 09:18 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 28, 2022, 01:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 28, 2022, 06:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2022, 03:41 PM UTC
This incident has been resolved and we are continuing to monitor for any future issues.