SimpleConsign experienced a notice incident on September 20, 2022 affecting EDNA, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
EDNA
Update timeline
- identified Sep 20, 2022, 04:53 PM UTC
The EDNA certificate has expired. Please restart your computer to allow the system up update the certificate. If the restart does not work please try the below: Windows Open task manager, choose more details, navigate to services, find Traxia EDNA, right click, and select restart. Mac Locate the Traxia symbol in the menu bar, be sure to have 'restart automatically' checked, then select restart.
- resolved Sep 22, 2022, 01:59 PM UTC
This incident has been resolved.