SimpleConsign incident

Shopify Images

Notice Resolved View vendor source →

SimpleConsign experienced a notice incident on December 7, 2022 affecting Shopify Admin and Shopify Storefront, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 08:35 PM UTC
Resolved
Dec 07, 2022, 11:56 PM UTC
Duration
3h 20m
Detected by Pingoru
Dec 07, 2022, 08:35 PM UTC

Affected components

Shopify AdminShopify Storefront

Update timeline

  1. investigating Dec 07, 2022, 08:35 PM UTC

    On Monday 12/5, approximately 11:00am CST, there was a downgrade in performance with uploading photos onto Shopify. This issue has been identified and corrected.

  2. identified Dec 07, 2022, 08:36 PM UTC

    This issue has been identified.

  3. monitoring Dec 07, 2022, 08:37 PM UTC

    Issue has been corrected. We are monitoring uploads and syncing as they currently catch up within the next few hours.

  4. resolved Dec 07, 2022, 11:56 PM UTC

    This incident has been resolved. Thank you for your patience.