SimpleConsign incident

Communication between Shopify + SimpleConsign Interrupted

Notice Resolved View vendor source →

SimpleConsign experienced a notice incident on February 18, 2023, lasting 12h. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2023, 09:00 AM UTC
Resolved
Feb 18, 2023, 09:00 PM UTC
Duration
12h
Detected by Pingoru
Feb 18, 2023, 09:00 AM UTC

Update timeline

  1. resolved Feb 20, 2023, 07:31 PM UTC

    Our ability to communicate with Shopify was interrupted for about 12 hours beginning at about 3am Central Time. As of 6pm Central Time on Feb. 18, 2023, we have synced everyone's connections to retroactively update orders and inventory from the previous 24 hours. If you are experiencing any issues relating to Shopify after this time please contact our support team. 888-860-8094 ext. 2