SimpleConsign incident

Inventory Sync With Shopify

Notice Resolved View vendor source →

SimpleConsign experienced a notice incident on April 23, 2023 affecting Shopify API & Mobile, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2023, 06:21 PM UTC
Resolved
Apr 23, 2023, 07:10 PM UTC
Duration
48m
Detected by Pingoru
Apr 23, 2023, 06:21 PM UTC

Affected components

Shopify API & Mobile

Update timeline

  1. investigating Apr 23, 2023, 06:21 PM UTC

    Several stores have said inventory is not being updated, investigating now

  2. identified Apr 23, 2023, 06:36 PM UTC

    Amazon killed a RabbitMQ process that we manually restarted, relaunched, still investigating

  3. monitoring Apr 23, 2023, 06:49 PM UTC

    Service is running, bulk syncs started

  4. resolved Apr 23, 2023, 07:10 PM UTC

    Stores continue to sync, updates running smoothly now