SimpleConsign incident

Consignor SimpleACH Configurations Currently Unavailable

Minor Resolved View vendor source →

SimpleConsign experienced a minor incident on June 30, 2023 affecting SimpleACH Integration, lasting 5d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2023, 10:07 PM UTC
Resolved
Jul 06, 2023, 04:02 PM UTC
Duration
5d 17h
Detected by Pingoru
Jun 30, 2023, 10:07 PM UTC

Affected components

SimpleACH Integration

Update timeline

  1. investigating Jun 30, 2023, 10:07 PM UTC

    Consignors who have not completed the SimpleACH setup process and existing consignors who wish to make adjustments to their SimpleACH information are currently unable to access the configuration process within Consignor Access. Consignors who have already completed the set up process should be unaffected and will continue to be able to receive SimpleACH payouts on schedule.

  2. resolved Jul 06, 2023, 04:02 PM UTC

    All features are restored