SimpleConsign experienced a minor incident on August 20, 2025 affecting SimpleConsign App, lasting 4d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 20, 2025, 09:15 PM UTC
System instability has resurfaced. Our team is actively investigating and working to restore stability as quickly as possible. We sincerely apologize for the continued disruption and appreciate your patience while we work toward a full resolution.
- monitoring Aug 20, 2025, 10:26 PM UTC
A fix has been deployed and the system is now stable. Our team will continue to monitor performance closely into the evening to ensure everything remains fully operational. We truly appreciate your patience and understanding throughout this issue.
- monitoring Aug 21, 2025, 07:01 PM UTC
Amazon Web Services (AWS), the platform that powers our cloud-based infrastructure, is currently experiencing an outage that may be affecting your SimpleConsign performance. We recognize that this comes at a difficult time following yesterday’s disruption. Please know that we are actively monitoring the situation and will provide updates as we learn more. We remain hopeful for a quick resolution.
- resolved Aug 25, 2025, 05:33 PM UTC
Our team kept a close eye on the system over the weekend and into this morning. We’ve made some performance improvements, and everything is now running smoothly. Thank you for your patience while we worked to make sure SimpleConsign is performing at its best.