SimpleConsign incident

EDNA printing issues on macOS 14 (Sonoma / Tahoe)

Minor Resolved View vendor source →

SimpleConsign experienced a minor incident on February 19, 2026 affecting EDNA, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 06:58 PM UTC
Resolved
Feb 19, 2026, 08:30 PM UTC
Duration
1h 32m
Detected by Pingoru
Feb 19, 2026, 06:58 PM UTC

Affected components

EDNA

Update timeline

  1. investigating Feb 19, 2026, 06:58 PM UTC

    We’re aware of an issue where EDNA may fail to start on some Mac computers running macOS 14 (Sonoma / Tahoe). When this happens, EDNA cannot load its certificate or bind the printer service port, and printers show as offline in SimpleConsign. Our team is actively investigating.

  2. resolved Feb 19, 2026, 08:30 PM UTC

    We’ve released a fix for this issue. Please restart your computer to apply the update. If you continue to experience any problems, please contact our Support team for further assistance.