Simplecast experienced a minor incident on November 20, 2020 affecting Processing, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2020, 01:48 PM UTC
We have identified that at ~11:00 PM EST, Nov 19, Amazon Web Services (AWS) has a series of failures that affected our analytics pipeline. Analytics ingestion and reporting is currently behind normal processing time. NO data has been lost and we are actively processing analytics back up to now.
- monitoring Nov 20, 2020, 02:35 PM UTC
Analytics ingestion and reporting is currently behind normal processing time by approximately 2 hours. NO data has been lost and we are actively processing analytics back up to now.
- monitoring Nov 20, 2020, 03:23 PM UTC
Analytics ingestion and reporting is currently behind normal processing time by approximately 1 hour. NO data has been lost and we are actively processing analytics back up to now.
- resolved Nov 20, 2020, 03:40 PM UTC
This incident has been resolved.