Simplecast experienced a minor incident on November 25, 2020 affecting Processing, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Processing
Update timeline
- monitoring Nov 25, 2020, 02:32 PM UTC
We have identified that Amazon Web Services (AWS) is currently having service outages affecting our analytics pipeline. While analytics ingestion and reporting is currently behind normal processing time, NO data has been lost. We are actively monitoring and will be processing analytics once AWS services become available.
- monitoring Nov 26, 2020, 12:35 AM UTC
Amazon Web Services (AWS) has returned to normal and our analytics pipeline is actively processing logs across the entire outage timeframe from ~7am EST Nov 25 until now, NO data has been lost.
- resolved Nov 27, 2020, 03:03 PM UTC
This incident has been resolved.