Simplecast incident

Analytics Temporarily Offline

Major Resolved View vendor source →

Simplecast experienced a major incident on July 26, 2021 affecting Processing and Retrieval, lasting 6h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2021, 11:57 AM UTC
Resolved
Jul 26, 2021, 06:46 PM UTC
Duration
6h 48m
Detected by Pingoru
Jul 26, 2021, 11:57 AM UTC

Affected components

ProcessingRetrieval

Update timeline

  1. identified Jul 26, 2021, 11:57 AM UTC

    We have identified and are actively resolving a connectivity issue with our Analytics Retrieval system. NO data has been lost and will be available as soon as connectivity has been restored.

  2. identified Jul 26, 2021, 06:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 26, 2021, 06:46 PM UTC

    This incident has been resolved.