Simplecast incident

Analytics Temporarily Offline

Major Resolved View vendor source →

Simplecast experienced a major incident on August 11, 2021 affecting Retrieval, lasting 6h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2021, 03:38 PM UTC
Resolved
Aug 11, 2021, 10:32 PM UTC
Duration
6h 54m
Detected by Pingoru
Aug 11, 2021, 03:38 PM UTC

Affected components

Retrieval

Update timeline

  1. identified Aug 11, 2021, 03:38 PM UTC

    We have identified and are actively resolving a connectivity issue with our Analytics Retrieval system. NO data has been lost and will be available as soon as connectivity has been restored.

  2. resolved Aug 11, 2021, 10:32 PM UTC

    This incident has been resolved.