SimpleBackups Outage History

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SimpleBackups had 10 outages in the last 2 years totaling 6h 41m of downtime — averaging 0.4 incidents per month.

There were 10 SimpleBackups outages since August 7, 2025 totaling 6h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://simplebackups.instatus.com

Minor August 1, 2026

Delayed backup and snapshot jobs for a subset of accounts

Detected by Pingoru
Aug 01, 2026, 02:03 AM UTC
Resolved
Aug 01, 2026, 08:44 AM UTC
Duration
6h 41m
Affected: Scheduled Jobs (Database Backups)Scheduled Jobs (File Backups)Scheduled Jobs (Server Snapshots)Scheduled Jobs (Cloud Storage Replication)
Timeline · 4 updates
  1. investigating Aug 01, 2026, 02:03 AM UTC

    We're investigating reports of delayed or failed backup and snapshot jobs affecting a subset of accounts during this morning's scheduled processing window. Some jobs may show as failed and could require a manual re-run

  2. identified Aug 01, 2026, 04:14 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Aug 01, 2026, 07:44 AM UTC

    We're continuing to monitor remaining jobs and are making infrastructure improvement.

  4. resolved Aug 01, 2026, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 4, 2026

Some MySQL backups are failing reporting "Access denied"

Detected by Pingoru
Jul 04, 2026, 01:30 PM UTC
Resolved
Jul 04, 2026, 01:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 04, 2026, 01:30 PM UTC

    Type: Incident Duration: 2 days and 32 minutes Affected Components: Database Backups Jul 4, 13:30:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 6, 14:01:31 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →

Minor June 19, 2026

Connectivity issues affecting some backups

Detected by Pingoru
Jun 19, 2026, 04:00 PM UTC
Resolved
Jun 19, 2026, 04:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 19, 2026, 04:00 PM UTC

    Type: Incident Duration: 3 days, 15 hours and 49 minutes Affected Components: File Backups, Database Backups, Backup Rotation, Server Snapshots, Cloud Storage Replication Jun 19, 16:00:00 GMT+0 - Resolved - We're investigating connectivity issues on a subset of our backup workers. Some backups may fail or report a failing status while this is ongoing. The scope is limited and most backups are unaffected. Our team is actively monitoring and applying a fix. We'll post an update as soon as we have one.

Read the full incident report →

Minor May 7, 2026

API Errors

Detected by Pingoru
May 07, 2026, 07:00 PM UTC
Resolved
May 07, 2026, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 07, 2026, 07:00 PM UTC

    Type: Incident Duration: 1 day, 2 hours and 15 minutes Affected Components: API May 7, 19:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 7, 21:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 8, 21:15:00 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

App returning 504 errors

Detected by Pingoru
Apr 20, 2026, 11:00 AM UTC
Resolved
Apr 20, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 20, 2026, 11:00 AM UTC

    Type: Incident Duration: 1 hour and 9 minutes Affected Components: API, App Dashboard Apr 20, 12:10:00 GMT+0 - Resolved - This incident has been resolved. Apr 20, 11:00:59 GMT+0 - Investigating - We are currently investigating this incident.

Read the full incident report →

Minor January 19, 2026

Application slow and reported failing Snapshots on DigitalOcean

Detected by Pingoru
Jan 19, 2026, 10:10 AM UTC
Resolved
Jan 19, 2026, 10:10 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 19, 2026, 10:10 AM UTC

    Type: Incident Duration: 1 hour and 3 minutes Affected Components: Website, , App Dashboard, Server Snapshots, UI → Jan 19, 11:13:37 GMT+0 - Resolved - This incident has been resolved. Jan 19, 10:10:56 GMT+0 - Investigating - We are currently investigating this incident. Jan 19, 11:13:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.

Read the full incident report →

Minor December 14, 2025

High latency throughout the application + API

Detected by Pingoru
Dec 14, 2025, 09:36 AM UTC
Resolved
Dec 14, 2025, 09:36 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 14, 2025, 09:36 AM UTC

    Type: Incident Duration: 4 hours and 40 minutes Affected Components: Website, API, App Dashboard Dec 14, 09:36:46 GMT+0 - Investigating - We are currently investigating this incident. Dec 14, 10:59:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 14, 11:17:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 14, 14:17:00 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →

Minor October 30, 2025

Dashboard & API not responding

Detected by Pingoru
Oct 30, 2025, 10:36 PM UTC
Resolved
Oct 30, 2025, 10:36 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 30, 2025, 10:36 PM UTC

    Type: Incident Duration: 12 hours and 30 minutes Affected Components: API, App Dashboard Oct 30, 23:06:00 GMT+0 - Resolved - This incident has been resolved. Oct 30, 22:36:00 GMT+0 - Investigating - We are currently investigating this incident.

Read the full incident report →

Major October 20, 2025

Some backups are disrupted due to hosting provider outage

Detected by Pingoru
Oct 20, 2025, 08:06 AM UTC
Resolved
Oct 20, 2025, 08:06 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 20, 2025, 08:06 AM UTC

    Type: Incident Duration: 2 hours and 58 minutes Affected Components: File Backups, API, Backup Rotation, App Dashboard, , , Server Snapshots, Database Backups, Cloud Storage Replication, Scheduled Jobs → Integrations → Oct 20, 08:06:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 20, 09:15:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 20, 11:04:09 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →

Minor August 7, 2025

Trial ended emails sent incorrectly (please disregard)

Detected by Pingoru
Aug 07, 2025, 07:10 PM UTC
Resolved
Aug 07, 2025, 07:10 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 07, 2025, 07:10 PM UTC

    Type: Incident Duration: 3 days, 12 hours and 4 minutes Affected Components: Cloudflare Pages Aug 7, 19:14:03 GMT+0 - Identified - We are continuing to work on a fix for this incident. Aug 7, 19:10:09 GMT+0 - Investigating - We are currently investigating this incident. Aug 11, 07:14:00 GMT+0 - Resolved - This incident has been resolved.

Read the full incident report →