Simon Data experienced a notice incident on June 16, 2022 affecting Simon Web App, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Simon Web App
Update timeline
- identified Jun 16, 2022, 07:25 PM UTC
The Simon Data platform is currently experience an issue that is causing a slower than normal user experience. We are actively remediating the issue and will post an update as soon as the issue is resolved.
- identified Jun 16, 2022, 08:02 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 16, 2022, 08:02 PM UTC
This issue is now resolved. The root cause was a build up of queued tasks, resulting in a slowdown of site performance. We have addressed the performance impact and are also working on improvements to increase our processing capacity. Thank you for your patience as we worked to resolve this!