Simon Data incident

Network Outage

Minor Resolved View vendor source →

Simon Data experienced a minor incident on April 18, 2023 affecting Simon Web App and Simon Mail (subscription management) and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2023, 07:27 PM UTC
Resolved
Apr 18, 2023, 07:47 PM UTC
Duration
19m
Detected by Pingoru
Apr 18, 2023, 07:27 PM UTC

Affected components

Simon Web AppSimon Mail (subscription management)Simon Audience API

Update timeline

  1. investigating Apr 18, 2023, 07:27 PM UTC

    We're currently investigating the issue.

  2. monitoring Apr 18, 2023, 07:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 18, 2023, 07:47 PM UTC

    This incident has been resolved.