Simon Data experienced a minor incident on February 15, 2024 affecting Twilio SMS Delivery Notifications & Status Callbacks, lasting 20h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Twilio SMS Delivery Notifications & Status Callbacks
Update timeline
- identified Feb 15, 2024, 05:02 PM UTC
Attentive is currently experiencing an issue between our servers. We have a working hypothesis to the problem and are working on a fix.
- identified Feb 15, 2024, 08:50 PM UTC
Attentive has identified the issue and is actively working on a fix
- resolved Feb 16, 2024, 01:56 PM UTC
This incident has been resolved.