Simon Data incident

Audience API Outage

Critical Resolved View vendor source →

Simon Data experienced a critical incident on April 24, 2024 affecting Simon Audience API, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 06:50 AM UTC
Resolved
Apr 24, 2024, 07:31 AM UTC
Duration
40m
Detected by Pingoru
Apr 24, 2024, 06:50 AM UTC

Affected components

Simon Audience API

Update timeline

  1. identified Apr 24, 2024, 06:50 AM UTC

    Audience API is currently experiencing an outage. We are currently looking into this issue and will provide updates.

  2. monitoring Apr 24, 2024, 07:22 AM UTC

    A fix has been implemented and we are monitoring performance.

  3. resolved Apr 24, 2024, 07:31 AM UTC

    This incident has been resolved.